PreOrder

Due to unforeseen delays in manufacturing and shipping schedules, our website is currently ahead of our actual stock availability. To ensure that our customers can shop online in a timely manner,we've opted to initiate a preorder system for our initial batch of products. We appreciate your understanding and support as we work to bring you the highest quality outdoor gear for your adventures

We're excited to offer a 10% off storewide discount with no minimum price requirement. In addition, we provide free shipping to all addresses within Australia.

We aim to begin shipping orders starting in October. You can expect to receive your order before the end of October or earlier, depending on our shipping schedule and your location within Australia. We appreciate your patience and understanding as we work to deliver your Orders

If you change your mind or wish to select a different color or size for your products, feel free to email our customer service team at (Customerservice@cosycamp.com.au) You may request a refund or an exchange at any time before your order shipped out. We are committed to ensuring that you are completely satisfied with your Cosy Camp purchase and are happy to accommodate your needs

Due to the limited quantity of stock in our initial batch, some products may appear as out-of-stock. If you encounter this situation, please contact our customer service team to place a back-up order for your desired items. Rest assured, you will still be eligible for the 10% discount and free shipping within Australia as long as our storewide PreOrder is available.

Our PreOrder period will conclude once we begin processing and dispatching orders. Currently, we anticipate starting this phase in the first week of October. Once shipping commences, the 10% discount and free shipping offers associated with PreOrder may no longer be available.

Yes, you can choose 'Click and Collect' for your Pre-Order When it is ready to be collect. We shall let you know once order is ready to be pick up by email or SMS comfirmation.

Currently, Cosy Camp operates exclusively as an online
store, allowing us to offer competitive prices and a wide selection to our
customers.

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